Welcome to our customer support services

CUSTOMER
SUPPORT
SERVICES

At SUMU GLOBAL we offer top-most customer support services with 24/7 availability, personalized assistance, and fast response times. Our expert team ensures your issues are resolved promptly and efficiently, providing reliable solutions attached to your needs.

OUR CUSTOMER SUPPORT OFFERINGS

Our Services

We offer a range of customer support services designed to help you get the most out of our solutions

 

24*7 Support

Around-the-clock assistance to address your needs anytime.

Technical help

Expert guidance for troubleshooting and resolving technical issues.

Account Managemen

Assistance with account-related queries and updates.

Feedback and Suggestions

Every problem of person will be solved with professionalism and time to time.

Onboarding Support

Help with getting started and navigating our services.

Get In Touch

Meet Us

A-45 SECTOR 2, NOIDA 201301

Call Us

+91-7428499821

Email Us

info@sumuglobal.com

FAQ's➡️➡️

Our customer support team is available 24/7 to assist you with any issues or inquiries you may have.

If you encounter a technical problem, please contact our support team with detailed information about the issue. Our technical experts will assist you in troubleshooting and resolving the problem

Yes, you can track the status of your support request through our support portal. You will receive updates on the progress of your ticket via email as well.

We value your feedback! You can provide feedback through our online feedback form, or directly to our support team via email. Your input helps us improve our services.

When contacting support, please provide your account details, a description of the issue, and any relevant screenshots or error messages. This helps us address your request more efficiently.

Yes, we offer a range of self-help resources including FAQs, user guides, and tutorials on our website. These resources can help you resolve common issues and answer frequently asked questions.

If your issue is not resolved to your satisfaction, please follow up with our support team. We are committed to resolving any outstanding issues and ensuring your complete satisfaction.

If you are not satisfied with the support provided, you can escalate the issue by requesting to speak with a supervisor or manager. You can also email our customer service department for further escalation.

Our Commitment to You:-

At Sumu Global, we prioritize exceptional service. Our team undergoes regular training to stay updated with the latest industry standards and practices, ensuring that you receive the best possible support.

Our Happy Clients!

"I had the pleasure of working with Sumu Global IT Services Pvt Ltd on a critical project for my company, and I couldn't be happier with the results. Their team of experts provided top-notch solutions that significantly improved our operational efficiency. Their dedication, professionalism, and attention to detail were evident throughout the project. I highly recommend Sumu Global IT Services for any IT needs." - Rajesh Kumar, CEO, Tech Solutions Inc.
Rajesh Kumar
"Sumu Global IT Services Pvt Ltd exceeded our expectations in every way. They took the time to understand our specific needs and delivered a customized solution that perfectly suited our business requirements. The team's expertise and commitment to quality were truly impressive. We look forward to continuing our partnership with them." - Anita Desai, Managing Director, Innovate Corp.
Anita Desai
"We engaged Sumu Global IT Services Pvt Ltd for a complex software development project, and they delivered outstanding results. Their technical proficiency, coupled with their excellent communication skills, made the entire process seamless and stress-free. The final product was delivered on time and within budget, exceeding our expectations." - Michael Brown, CTO, Future Tech Enterprises
Michael Brown
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